Why isn't my domain working with www?

[erdosreka198]

Dear Community!

Please help me to solve following issue: I have bought a domain and hosting, which I alrerady linked to my shopify site, but If I enter the name of my webshop into the serach bar with www, it doens't bring up the site or it says that my site doesn't exist.

Thank you so much!

[Dan-From-Ryviu]

Hi @erdosreka198 

Did you setup to redirect www to non www from your hosting? 

[erdosreka198]

 Hi @Dan-From-Ryviu! ! To be honest this is my first time to do this so I don't remember If I had done this... 😕

[Dan-From-Ryviu]

If you buy domain from Shopify then they will do it for you directly in your Shopify admin > Settings > Domain by select non www is the main domain.

If you buy domain from 3rd party service then you must set it up. You can contact support from here you purchased domain name so they can help you or google on how to do it. 

[ZenoPageBuilder]

www. and non-www are considered 2 different domains. If you have set up the non-www to your store, you can set up redirecting www to non-www

However, www. is an old-fashioned practice and nowadays many websites prefer to just stick to non-www domain. It is shorter and more beautiful.