Wrong products get added to cart then the one selected by the customer

JordanM
Explorer
61 2 11

Hello guys,

so recently I have been getting a problem with the products that get added to the cart and when a customer uses Express Button (PayPal,  Apple Pay). For instance, my product has size and color. Once the customer selects his size/color by the color swatches, for instance, S/Green and clicks add to cart, the system adds M/Green.

I experience this issue with only one of my 27 products and I don't know how to fix it. Any help would be appreciated

 

 

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Michal17
Shopify Partner
820 73 144

Hi @JordanM 
Sincerely hope you're having a great day!
I have read your problem, and before I propose a solution, I would like to analyze your website. Then I will provide you with a solution here - on the forum. Could you share the URL of your online store? And if your website is protected by a password, please provide that password as well.

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Please send me the link of the wrong product. I will check it.

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JordanM
Explorer
61 2 11

@Michal17 

Thanks, I will send you my website on a private message.

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