Hi there, The store is using "maximum" under "data sharing" which means that the Conversion API is also being used. FB rolled out iOS 14.5 today and all of my events are being counted twice. Could...
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08-12-2022
Could you send us a screenshot of what you have selected? We can go from there.
08-12-2022
So, did you actually select something on top of First Class Package? Looks like that's the issue we were facing. I don't know if someone changed the shipping this am or what but after I added more services, it's now working again ugh!! (First Class i...
08-12-2022
The exact same issue just started for my store. We didn't change anything. Glitch?
08-12-2022
The exact same issue just started for my store. We didn't change anything. Glitch??
04-23-2022
Looks like an issue on either the FB and/or Shopify side. It also just started around the same date for one of my stores. It's been 18 days now. I won't complain much because it has no impact on the sales. (In fact, sales have been up by 40%. Most li...
Hi!Does anyone know if the pixel alone (old installation) also allows Shopify/Facebook to use Conversion API? Or do I need to set up the Facebook Channel for this?My store has been around for many years and the pixel is working without the FB Channel...
12-27-2020
Update: looks like you can now remove yourself! (You still can’t remove yourself from a store when your access has been deactivated though... so you keep seeing it in your list of stores with no possibility of doing anything with it!) Remove your own...
Hey guys,Is there a way to remove yourself from a store when you are NOT an admin. I find it ridiculous that you need to contact the owner to get removed. I have a couple stores I am on and I haven't heard back from owners on removing me... You shoul...
11-21-2020
Just realized that they say this "To use a Facebook pixel, you need to set a customer data-sharing level. Levels can be set at Standard, Enhanced, or Maximum. " and mine is turned off. Might be the issue here! Going to update asap and will report bac...
10-12-2020
Unless you are just targeting California, that shouldn't impact anything. Also, the California one will become mandatory on October 20: https://www.seerinteractive.com/blog/action-recommended-update-facebook-pixel-for-ccpa-compliance/ (Unless you fal...
10-01-2020
Same issue here... Ever since they released the FB app, it is NO longer working. The app is horribly glitchy. For some reason add to cart, initiate checkout and even add payment info are being correctly tracked (I had to use a different page = shop.m...
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| Subject | Views | Posted |
|---|---|---|
| 2297 | 12-27-2020 12:21 AM |
