Ollie
Shopify Staff
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‎03-13-2024 06:35 AM
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Have you created a collection on your online store and experienced an issue with adding your products to the collection, or you were unable to find your products within an existing collectio...
Did you know you can set up PayPal on your online store to allow your customers to make purchases using their own PayPal account? Doing so can help boost your conversion rate by offering a p...
Your online store speed can enhance your store’s discoverability, boost conversion rates and increase customers' loyalty. Ensuring that your store is fully optimized for speed and accessibil...
When it comes to web design, even the smallest detail can have a huge impact on your conversion rates. Whether you’re making the final touches to your online store, or you’ve already launche...
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User Activity

Hey @Skittles305.   Thanks for the quick response and providing that screenshot.   To access the Apple Pay button on your online store, you will need to use one of the following devices:   iPhone (SE, 6, 6 Plus, or newer)iPad (Pro, Air 2, mini 3, or ...
Hey @VGMJ.   Thanks for reaching out.  I would suggest speaking with our live support to have a closer look into the set up of your store and advise next steps. With that being said, you can get in touch with our live support by navigating to our Hel...
Hey @AURA20223.    Thanks for reaching out.   Looking into this, could you let us know what specific theme you are using for your online store? Typically, the options to move the slideshow buttons are not available using the Theme Editor. However, yo...
Hey @Perez-5111.   Thanks for reaching out.   I appreciate the context that you have shared with us as that is very helpful. If you are able to successfully navigate to your online store using the custom domain and you are not seeing any error messag...
Hey @LookandAdorn.   Thanks for reaching out.    In order to change the store's default currency, you will need to navigate to Settings > Store Details > Store currency. However, if you see that the store currency is locked - you will need to contact...
Hey @Chowthee.   Thanks for reaching out.    Since we cannot authenticate you over the Community forums due to the sensitive information that needs to be shared, I am unable to view the billing of your account. With that being said, you can get in to...
Hey @Burnellsgifts.   Thanks for reaching out.    If you are experiencing slow loading times when using the Shopify POS application - I would suggest attempting to re-install the application on your device. This will force sync any recent updates wit...
Hey @wolfsden4.    Thanks for reaching out.    I appreciate the context that you have shared with us as that is very helpful! Looking into this, if you are to use a completely separate browser on your laptop - are you able to successfully create a dr...
Hey @jinuralite.   Thanks for the quick response.   Looking into the Broadcast theme, I noticed that this is a third-party theme that is designed and support by Invisible Themes. Since we are a bit unfamiliar with the style of coding that is used wit...
Hey @MikeCAD.    Thanks for the quick response and providing that context.    I would suggest speaking with our live support to have a further look into the set up of your Shopify store and advise further. Since we are unable to authenticate over the...
Hey @emarkitpk.   Thanks for reaching out.    At the moment, it is not possible to create discounts for different payment methods that you offer. However, I can certainly see the benefit of allowing you to create discounts based on what payment metho...
Hey @Shruti21.   Thanks for reaching out.    Typically, the availability of third-party payment gateways will depend on your location. We do have a great article that displays the available payment gateways depending on location that you may find use...
Hey @Kaz12345.   Thanks for the quick response and clarification.    Are you able to specify with us what receipt printer you would like to use, by any chance? As this information will allow us to assist you accordingly.    We do have a list of suppo...
Hey @TheCookieMania.   Thanks for reaching out.    Looking into this, I can certainly see the benefit of making the phone number section in the checkout mandatory to notify your customers that the pickup is ready. You can navigate to Settings > Check...
Hey @Zahid71.   Thanks for reaching out.    I appreciate the context that you have shared with us as that is very helpful! Since we do not have direct access to store or account-specific information from the Community forums, we are unable to view th...
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