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They change things so often, with so little advance thought into it that they don't update the helpfiles or documentation. This is why you get community Shopify staff giving you wrong answers. They are just looking in the helpfiles same as us. I have...
Only way to effect change is to make it painful for Shopify with the sheer volume of complaints. You need to use the AI bot and ask to speak with customer service and then explain via the chat that you need the save cart feature returned.
Since the thread located here https://community.shopify.com/c/shopify-discussions/where-did-the-save-cart-tile-go-on-pos/m-p/2493175#M429185%3Futm_source=communitymembers&utm_medium=email&utm_campaign=immediate_general got shut down by Shopify staff,...
Well done in posting this. I am disgusted that the original Shopify 'social care' staff member has gone ahead and marked this issue as 'solved' when clearly it is not. What she means is that she wants to remove this from the active posts, so users wi...
Secondarily - if the OP didn't mark the answer as a solution - you should not be. It's all well and good for Shopify to say 'yup, this is solved!' but it is not solved at the user level. By you marking it as solved, you imply that the issue is no lon...
How can we turn off the draft feature? It's ruining our admin side of things, and messing with our inventory. It is not useful as a save cart feature at all and we would rather not have it all. If they had left the perfectly operational save cart and...
I honestly find it hard to believe they have beta test stores - we found out in seconds that none of this works as intended.
@Oliviaplease correct your answer above. This is not available on all pos systems. We have pro and have paid for years. You keep removing functionality from our pos! At the very least correct your answers in the forums.
I've clicked on the 'report' feature for that shopify staff member's post but the moderators are not removing it or fixing it. THIS feature HAS NOT BEEN IMPLEMENTED on all POS systems. We pay full price and always have, and still have no functional s...
You are incorrect. NO POS versions have a save cart feature anymore. NONE OF THEM. Pay or don't pay - you will not get a saved cart feature. We've been paying for Pro for years, and they keep removing functionality.
You are 100% wrong @Shay  - the saved cart option has been removed from all POS users. In addition, I don't know how anyone else is getting actual info emails from Shopify - maybe they banned me from getting news? I have not received any notification...
How do you have your POS running on a laptop?
Why is this not available on our POS ?
I've called in, they confirmed it was a bug. I never got the email ticket afterwards that records my conversation and opens a ticket with them.  As of last week, they 'updated' the POS and now we no longer get delivery or pick up notifications on the...
I'm wasting my time daily, to log in to support advisors, and pointing them to this thread. Telling them to pass this on the development team.
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