Most of my customers that have issues with this are elderly. The good newsis that Shopify has an obsolescence plan associated with Shop Pay. You see,if they keep ignoring the issue, eventually all of the old people will dieand the new generation will...

I get frequent feedback from my customers disappearing carts also. Due to the nature of my products people will shop for several days before placing an order.... but then their cart disappears. It's costing me a lot of sales.

Some sales reps from Shopify contacted me and suggested that if I upgrade to Shopify Plus I might be able to justify the cost through better advertising ROI using Audiences. I though I'd give it a shot and I upgraded. I installed the Audiences app an...

ShopPay has a bug... or design oversight. If you have ShopPay enabled, but ShopPay Installments is not enabled, checkout automatically redirects the user to the ShopPay interface if they have ever even once clicked on ShopPay in the past. But if you ...

It's in the customer profile, not settings.

Yes, Shopify implemented a state-by-state exemption in the tax exemption portion of the customer profile.

After a customer clicks on Shop Pay one time, they are auto-redirected to Shop Pay on all subsequent checkouts. For this reason, I do not have Shop Pay configured in my store. My questions are #1 - Why is Shop Pay being force fed to users after a sin...

There was an oversight in the development of the draft order Reserve Items feature. When you reserve a product in a draft order it does not remove that item from inventory, meaning that it's still available on the website for purchase but then shows ...

My sales tax accounting firm logs in my reports interface every month to download information to file sales taxes. They only need access to one report in my Custom Reports sections. It would be nice if there was a way to limit what reports they have ...

We sell both retail and wholesale. Meaning that some customers submit state issued resale certificates to us for tax exemptions. When a customer sends us a state issued resale certificate we set their account to tax exempt - the resale certificate la...

I'm currently on the Shopify advanced plan and ship about 50+ order per day using Shipworks by Stamps.com. My Shopify orders import directly into Shipworks, it works great and significantly reduces opportunities for errors in my operation.The Priorit...