FROM CACHE - en_header

Custom tracking for ePacket?

5 0 2



I use Oberlo to fulfil orders from AliExpress, and generally use the ePacket shipping method. I installed ParcelPanel so that my customers can track their orders in my store, however the statuses sometimes show up in Chinese. 17track also shows up in Chinese (even with the /en in the URL), and just looks unprofessional.


Does anyone know of any solutions for tracking ePacket shipments? Is there a way to customise the statuses that a customer sees e.g. "Order confirmed >>>  Order shipped >>> In transit >>> Delivered" and not have all the extra stuff like "Shanghai, "International Express Delivery Bulk" has received, Pitcher: Xia Jun"?


Thanks in advance,



Replies 6 (6)
168 6 15

try aftership. - Chinese dropshipping agent - reliable sourcing agent
Shopify Partner
796 31 90

Hello @Boutika,


You can check out the Shopify Shipment Tracking & Notify app. Once you have the ePacket account credentials and API keys, the integration with ePacket can be easily done in the app. 

Once this is done, you will be able to automate your tracking process. The app automatically sends the tracking notification to your customers regarding the package (Order confirmed > Order shipped > In transit >Delivered).

Also, you get an integrated tracking lookup page, by which your customers can track their product from your store.

Customer Success @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping
Shopify Expert
1770 55 266

Hello @Boutika 


Some of the recommended shipping tracker apps for you. 


Shipping Tracker by DevCloud

AfterShip ‑ Track & Notify

Tracktor Order Tracking We Help Shopify Dropshippers
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Shopify Partner
332 11 40

Hello there,

I found this article about ePacket Delivery and China Dropshipping for you. You can read the part "How to track epacket delivery?" to find solutions for your problem

Have a good day!


I'm Jason Dao, Manager of Research & Development Department at Avada Ecommerce.
18 0 5

Hi HariKrishna,


I have just got the app.. Are you able to help me with the below? I want tracking for epacket to be more streamlined and not necessarily show customers the order is coming from China.

New Member
1 0 0

Thank you this was very helpful !!