1 Problem With Your File

Store Design

Topic summary

A user encountered a LiquidHTMLSyntaxError in their Shopify theme code but cannot locate the source of the problem. They attempted to share an exported file for review.

Error Details:

  • The syntax error indicates an unexpected element in the Liquid template
  • Error message suggests the parser expected specific HTML tags or Liquid syntax elements ({{, img, br, link, etc.)
  • An image screenshot was shared showing the error (though initially blocked by spam filters)

Current Status:

  • Multiple developers and support teams have offered assistance
  • All responders are requesting collaborator access to the store to diagnose and fix the issue directly
  • No solution has been provided yet; the discussion remains open pending store access for troubleshooting
Summarized with AI on October 26. AI used: claude-sonnet-4-5-20250929.
1

I received an error with my liquid code and cannot seem to find where this issue is. I have exported the file if someone can review?

2

Hi @wmartindale,

Thank you for sharing your store issue on the community forum. Could you please upload a screenshot of the error here so I can take a closer look?

Best regards,

3

image
image1474×534 42.7 KB

4

The error is - SyntaxError: expected a letter, “{{”, “wbr” (case-insensitive), “track” (case-insensitive), “source” (case-insensitive), “param” (case-insensitive), “meta” (case-insensitive), “link” (case-insensitive), “keygen” (case-insensitive), “input” (case-insensitive), “img” (case-insensitive), “hr” (case-insensitive), “embed” (case-insensitive), “command” (case-insensitive), “col” (case-insensitive), “br” (case-insensitive), “base” (case-insensitive), “area” (case-insensitive), “svg”, “style”, or "script"theme-check(LiquidHTMLSyntaxError)

5

Sorry the spam filter deleted my file so I can try to reattach the screenshot maybe

image
image1474×534 42.7 KB

6

Hi @wmartindale,

Can I send you a collaborator invitation? It will help me check this best

7

Hey @wmartindale,

In order to do the requested changes requires to do the custom code in your theme file.
Could you please share the 4 digits collab code along with the store url in the p/m so that I can take a look and make the requested changes.
Thanks

8

Hello @wmartindale ,

We have reviewed the error. To proceed with the exact solution, it would be helpful if we could get collaborator access. You can send us access via the “Users and permissions” section by adding “support@zestard.com” as a staff. Once the error is resolved, you can revoke the access.

Best Regard.

9

Hi @wmartindale ,

I am from Mageplaza - Shopify solution expert.

This issue has been identified as a LiquidHTMLSyntaxError.
Would you mind inviting me as a collaborator to your store? I’d be happy to help you resolve this problem.

Best regards,