Hi! We keep getting some abandoned checkouts through Shopify’s Abandoned Checkout API that cannot be found from the Shopify UI from orders → abandoned checkouts. So for some reason, some abandoned checkouts that are created seem to disappear from the UI or are not visible there at all. Any ideas what could explain this?
Do you have any automatic testing going on?
Or: Is it large numbers? If so it might be some one trying to harm your store.
No, we don’t have automatic testing on, and it is not large numbers. They are individual cases popping up regularly.