Accessing API logs to know when failed posting

Retired Boards Appdev Merchandising
1

Hi.

We are using the Shopify Product API to create and update products on to our store. We call the API using the HTTP methods described here: https://help.shopify.com/api/reference/product. The majority of requests work, but intermittently we receive a successful response with the product not being updated. Is there a way to either access the API log or another work around so that we can know with certainty that a product was added so that if it wasn’t we can send the request again?

Thanks!

1 Like
2

Hi Remoov,

It’s not possible to view a log of API actions. However, if a succesful response is received back from Shopify, the product should always be created or updated. If you have an example of this behaviour, can you please e-mail me? You can find the address in my profile.

Cheers,
Jamie

3

Hi, Jamie

I just posted an issue creating a product using the API. Please check it out. I am able to download products but am not yet able to POST a new product, although I receive status code 200.

Rick

4

I am experiencing similar behaviour, I am performing a PUT update to a product, receiving a successful 200 response but the product is not actually updated?