Hey my add to cart button is not working on my mobile page. The is something that happened recently. I’m not sure what changed. I have the Brooklyn Theme. When a customer goes to our product pages to click add to cart from their phone, its not working and they can’t add items. Please help
Hey @seeklifeapparel ,
Without being able to see your store, it’s difficult for me to establish what is happening. Would you mind sharing your website URL with me so I can take a closer look?
It’s likely that the issue is with the theme’s JavaScript or CSS code that controls the functionality of the “Add to Cart” button. I would recommend checking for any recent updates to the theme and ensuring that the code for the button is correctly implemented. If you’ve changed theme files and need to revert them, you can roll back .liquid files individually to a time and date before you made the changes.
If this does not fix the issue, you can also try switching to a different theme temporarily to see if that resolves the problem.
Look forward to hearing from you!
Thank you for your response. My website is www.seeklifeapparel.com
I haven’t made any recent changes. I know the Brooklyn Theme is no longer a theme fit for 2.0. I’m wondering if that is causing issues. I’ll try switching themes as well.
Thanks for sharing your website @seeklifeapparel !
I just added multiple items to cart on my mobile successfully using Google Chrome, were you able to fix this issue? Or are you finding the problem occurs only on a particular mobile browser?