We have two physical locations and a ‘warehouse’, all with varying stock. The problem that we’re running into is that customers may wish to order items from both stores (both are very close to one another), and wish to pick up at only one location. As of right now, they’re having to place two separate orders and calling to have one transferred to their desired store, which is deterring some people from shopping online with us.
We cannot set a custom rate for shipping, as this would essentially still be a ‘shipping option’ and we have a lot of people in the military with out of state addresses. This causes an issue with out of state tax.
Is there a way or app that would allow customers to shop both stores and order items for pickup at one location?
Hi @Atlantis_Comics ,
Klaudia here from the Zapiet team! Our app Zapiet - Pickup + Delivery is able to allow customers to order from multiple locations, but pick up at one location.
By default, our app’s locations are not connected to Shopify’s locations. In our app’s locations, if you configure products to be available for pickup from a specific location, customers will be able to select the location on our widget.
We also recommend using our app’s rates if you are offering more than one method (i.e. pickup & delivery/shipping) as we are able to generate the relevant rate. Please note that third-party calculated shipping needs to be enabled.
Experience the checkout flow of our app on our Demo Store!
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Add an item to the cart
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On the cart page, select your method and pickup location
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Enter your contact details (pickup address is prepopulated)
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Select the free store pickup rate
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Make payment
If you would like to test out our app, I will recommend signing up for our 30-day free trial! We recommend setting everything up on a duplicate theme until you’re ready to go live!