Anyone ever purchased from Sauna 9 company on Shopify

Topic summary

A user is considering buying a sauna from 9sauna.myshopify.com, where prices are significantly lower than competitors. The main concern is the complete absence of contact information on the site.

A community member advises caution and recommends several verification steps:

  • Research the seller: Look for online reviews and company information
  • Check domain details: Verify how long the website has been active
  • Examine payment options: Ensure secure payment methods with buyer protection are available
  • Assess red flags: Lack of contact info (no physical address, phone, or email) and unusually low pricing are warning signs

The responder references a Shopify community thread about identifying scam stores as an additional resource. The discussion remains open, with no purchase decision made yet. The consensus leans toward exercising caution given the suspicious indicators.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.

I’m looking to purchase a sauna from this website that the price is significantly lower for same sauna I’ve seen on other sites for much more expensive. They have no contact info so I’m hesitant to purchase??

this is their homepage link-

https://9sauna.myshopify.com

Hi @Crystal212

I understand you’re considering purchasing a sauna from 9sauna.myshopify.com due to their attractive pricing but are hesitant because of the lack of contact information. It’s wise to be cautious in such situations.

Assessing the Website:

  • Contact Information: Legitimate businesses typically provide clear contact details, including a physical address, phone number, and email. The absence of this information can be a red flag.

  • Pricing: If the price is significantly lower than competitors, it’s essential to question how they can offer such discounts.

Steps to Ensure Safety:

  1. Research the Company: Look for reviews or any information about the company online. A lack of reviews or negative feedback can be telling.

  2. Verify Website Authenticity: Check the domain registration details and see how long the website has been active. New or recently created websites might be less trustworthy.

  3. Payment Methods: Ensure they offer secure payment options. Using payment methods with buyer protection can provide an added layer of security.

  4. Trust Your Instincts: If something feels off or too good to be true, it’s often best to err on the side of caution.

In the Shopify community, there have been discussions about identifying and reporting scam online stores. A useful resource is the thread titled “How to identify and report a scam online store?” which provides insights into spotting potential scams.

If you need extra help, just let me know asap. Thanks

Daisy.