dear, ok get an invoice but I don’t have that subscription for my site because had downloaded that and deleted it back and suddenly ok have to pay an amount of over 170 EUR. I’m not going to pay that and don’t want my site to be blocked for this. Can you fix that please
Topic summary
A user is disputing a charge exceeding €170 for a Shopify app subscription. They claim they previously downloaded and deleted the app, and should not be billed for it. The user has received an invoice but states they don’t have an active subscription on their site. They are requesting help to resolve the billing issue and prevent their site from being blocked due to non-payment of this disputed charge.