Hi!
When I logged into the dashboard in the two online stores, I see that apps section is greyed out and I don’t have a visibility on what is installed. I need to go to Settings - Apps and Channels and I can log into the apps from there. How can this be fixed? Screenshot attached.
Hi there, @Anna61 .
Welcome to the Shopify Community and thanks for sharing your question here!
I appreciate you including a screenshot for better visibility. It looks as though the Apps section is greyed out and you’re unable to see the apps you have installed. Not to worry as I’ll provide more information below on this change.
As part of our Shopify Editions launch, our Apps section within the Shopify admin has had an interface change. The app navigation, which was previously shown as tabs at the top of the app, will be shown in the left navigation in the admin.
With this change, Apps will gain access to fullscreen mode. This hides the top and left navigation bars so apps can implement complex experiences inside the admin. You can also click directly into the apps to view them in fullscreen mode. For better visibility, I’ll share a screenshot within my test store of how to preview the app and view in fullscreen.
Let us know if you’re able to replicate these steps within your store to view your installed apps! For more information check out our Shopify Editions website to stay up to date.
I’d also love to hear more about what kind of business you have and what types of products you sell? Do you have additional sales channels installed, and if so which ones are you currently using? I’ll share a resource from our Shopify Blog on 11 of the most important sales channels to have on your store.
Looking forward to hearing back!
