Autoplay Video On Product Page (Dawn Theme)

Topic summary

A user is experiencing an issue with video autoplay functionality on a product page using the Dawn theme. The problem is specific to mobile devices only.

Issue Details:

  • Desktop: Video autoplay works correctly
  • Mobile: Video fails to autoplay automatically
  • The video appears to require manual interaction (click) to load on mobile

Current Status:
The issue remains unresolved with no responses or solutions provided yet. The user is seeking help to enable automatic video playback on mobile product pages.

Summarized with AI on November 21. AI used: claude-sonnet-4-5-20250929.

Hi, only in mobile view video autoplay not work. In Mobile view page product if is scroll the image on video can’t load automatically but i click