Billing & Plans

Shopify Discussion
1

Hey Shopfy Support,

I should be charged 1$ for 1st moth, not €36.00 :slightly_smiling_face: :slightly_smiling_face: :slightly_smiling_face:

Please refund asap.

Thanks,

Peter

2

Hi, @Anonymous_4a422c33626b857ba0cb670652ce2cbf .

Welcome to the Shopify Community, and thanks for sharing your question here.

If you’ve chosen either the Basic, Shopify, Advanced, Starter or Retail plan, your first month is $1. You can find more information on our Plans and Pricing page. I understand you have been charged €36.00 for your first bill. Are you able to advise when you first signed up for an account with Shopify? If you could also share a screenshot of the bill/charge without displaying any sensitive information. This can help our team gain a better understanding of the issue.