A buyer messaged me this morning that ALL of my buy buttons and dynamic checkout buttons are not clickable on product pages. I’m using the cornerstone theme. I’m not certain why they are suddenly showing up as sold out, despite having inventory available.
Hi @TSBJM
It may be the case that inventory is 0 or less for these products, please check on product backend if inventory/product quantity is added correctly
Please don’t forget to Like and Mark Solution to the post that helped you.
Thanks!
Inventory on hand and available is correct for all of my listings.
I just noticed if I click on any variation (size, color, etc), the buttons suddenly are clickable. The “sold out” button suddenly becomes “Add to cart”.
That being said, if I have a listing with no variations, there is no ability to make the buttons clickable.
Hi @TSBJM
It looks like a bug in theme so you can contact theme support if they can help somehow, it will require deep debugging of the theme to fix it
Thanks!
It had to have been a bug with the theme. In my theme library, I looked at the previous version of the theme, and the buttons worked as they should. I looked at another theme, not from my current developer, and the buttons worked as well. Clearly it wasn’t my inventory or an app.
I revert to an earlier sections main-product–default.liquid from a few days ago and it solved the problem.
The only thing I had changed today was adding a text columns with icons block to my default product template. Deleting it didn’t fix the problem. But reverting did.
Thank you for your help.