- Buy now button in product page is suddenly gray in color
while i inspect i get this on " buy now button "
[shopify-payment-button__button–hidden] and contains these attributes [disabled=“disabled”] [aria-hidden=“true”]
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Hi there, @Akhilesh21 . Thanks for taking the time to reach out to the Shopify Community with your post and screenshot! My name is Imogen. It’s good to meet you!
Thanks again for your screenshot! Can you outline for us the sort of support you’re looking for with this post? Are you trying to re-enabled the ‘buy now’ button? Have you been working on the store and the button has become disabled as a consequence of some coding adding to the store? The more context you can provide us, the better we, and other members of the community, can assist you! -Imogen
Previously, the “Buy Now” button was functioning properly, but unexpectedly it turned gray and became disabled. Despite my efforts, I’m unable to restore its previous functionality.
link : https://paperrocket.in/products/kanak-baby-pink-pr-k007
Hey, @Akhilesh21 .
Thank you for following up with the additional context.
We’re unable to provide account-specific support via the Shopify Community as we don’t have to access merchant accounts. However, if you’ve made some recent changes to your theme’s code, then you can try rolling back to an earlier version of your theme to see if the problem persists. Alternatively, you can also check whether this problem persists on a fresh copy of your theme or one of our free themes.
If the problem continues to persist on one of our free themes, then we’d be happy to take a closer look at your account through live chats. Simply visit the Shopify Help Center and login to your account to create a support request. That being said, if the problem only persists on a third-party, then we’d recommend getting support for your theme from the theme developers.
Let us know if you have any other questions!
Hi! How did you fixed It? i have the same issue. Thanks!