Can a Fulfillment Order be created automatically in Shopify?

Hello community,

We really need your help!

The Shopify sale is created correctly.

When shipping is made, Shopify is consulted to obtain the Fulfillment Order. To perform this step we use the new service:

GET – Query the fulfillment_order(s) of a shopify order

/admin/api/2024-04/orders/450789469/fulfillment_orders.json

When consulting Shopify, we would be supposed to receive the Fulfillment order that we will have to use in the service:

POST – creation of fulfillment with reference to the fulfillment_order of the shopify order

/admin/api/2024-04/fulfillments.json

However, in the consultation we are not receiving the Fulfillment Order and the return indicates that it does not exist.

Without this information we cannot proceed to POST and carry out Fulfillment.

The question is: can the Fulfillment Order be created automatically in Shopify? Or does creation have to be triggered?

Thanks

1 Like

Hi, there

Shopify creates fulfillment orders automatically when an order is created. It is not possible to manually create fulfillment orders.

1 Like

Thanks for the explanation. But these orders are not being created – as we indicated, we consult Shopify to obtain these orders and no amount is returned. Do you have any idea what error could be causing this inaction?

there could be some reasons:

1.order status

2 item inventory issues

  1. if you use 3rd fulfillment service ,and the fulfillment service rejects the fulfillment request due to reasons such as no inventory, incorrect address, or other issues, the fulfillment order will not be generated.

etc.