Hi everyone
I’m evaluating whether Shopify will meet my requirements for a made-to-order clothing business that will allow storing & recalling of:
-
Customer information (name, phone, address, etc)
-
Additional custom Customer fields (fitting measurements, date of birth, etc)
-
Additional custom Ordering fields (order manufacturing status, freight tracking number)
I’d like the customer and/or our sales team member to be able to log in securely to the website to review, add or update their customer information, and read-only the order fields. The website should allow for new orders, and reordering (with the customer’s fitting details) too.
Down the track I’d also like the customer via the website to see when they are booked into a fitting or runway event, which we’ll manage via a platform (like Calend.ly)
I know this solution - be it Shopify, or something else - will require direct or third party integration to:
-
Freight provider
-
Manufacturer (email orders to them at a minimum, receive status updates too if possible)
-
Email marketing provider for triggered communications
There’s quite a few moving parts within this message, but I’m keen to establish if I’m heading in the right direction with Shopify, or not. Any help anyone could offer from experience would be greatly appreciated! Let me know if you need any further information to assist.
Kindly
Georgia