Out of curiosity,
A) How do you set up product reviews? And more specifically,
B) Can product reviews include photos of the products from customers?
Hi, @CompassJW !
Great question. Customer reviews play a large role in persuading potential buyers, as well as helping inform those looking for more information about a product or service. The easiest way to add product reviews to any store is through the use of an app from the Shopify App Store. Shopify has our own product reviews app that is free, and easy to integrate, however, it does not allow customers to post photos in their reviews.
A few great options from the app store with a photo feature are:
- Judge.me Product Reviews (free plan available)
- Loox Product Reviews & Photos
- Stamped.io Product Reviews
Are you a dropshipping store, or selling your own products? There are apps that are also designed specifically to integrate with some dropshipping suppliers, such as Ali Reviews for AliExpress.
We have a great article from our blog on how to encourage customer reviews as well as why they are important if you are interested in learning more. Let me know if you decide on an app, and how it goes!
Most merchants are setting up product reviews by getting a third-party app that enables you to collect reviews automatically by sending an auto-generated review request after fulfillment/purchase/delivery.
What are your thoughts on collecting reviews via WhatsApp? Isn’t it going to be fantastic?
WhatsApp, as we all know, is a private space for us. As a result, the concept of collecting reviews via WhatsApp will yield 30 percent more results than collecting reviews via email.
Yes, an app in the Shopify app store allows you to collect customer reviews via WhatsApp and easily publish them on your website. The collection of reviews and their publication on a website are automated processes. If you only want to publish a subset of your reviews, you can do so.
Reviewbit WhatsApp reviews will provide you with a solution for collecting reviews and adding them to your website.