Can I extend my free trial on an e-commerce platform?

Shopify Discussion
1

Hi, I was wondering, i started a free trial about some days ago, and have been working on my store for some days, but i also have some personal things going on so I need some more time to setup my store, is there a chance you could extend my free trial for some weeks? I am really starting to like your website and am getting better and better navigating through my store

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Hi @AudunnFH

Welcome to the Shopify Community! I hope you are enjoying using Shopify and setting up your store?

I understand that you would like to be able to extend your free trial, so that you can have some more time to work on the store. I can definitely see how that would be helpful.

Here on the Shopify Community we actually cannot access any of your account information, so I am unable to take a closer look to see how we may be able to accommodate you.

I would recommend reaching out to our support team using this link here, so that we may authenticate you on the store in question and take a closer look. We can’t make any guarantees but we will certainly examine the situation and help you out to the best of our abilities.

What kind of tasks have you been working on so far? We have a guide here that explains how to make the most of your free trial time, I would recommend checking it out! As well as this, we have a bunch of other resources that you can avail of. Here’s a few examples to have a look at in your spare time:

I hope this helps! I’d love to hear more about your store and your plans on Shopify.