Can I use Shopify Payments from Saudi Arabia if I have business operations in the US and I have never lived in the US and I have an EIN, LLC, virtual bank accounts such as Payoneer, Mercury and Bank of America?
Topic summary
A merchant based in Saudi Arabia with US business operations (including EIN, LLC, and virtual bank accounts through Mercury, Bank of America, and Payoneer) is asking whether they can use Shopify Payments.
Official Response:
- Eligibility is determined case-by-case and depends on business nature and other factors
- Must contact Shopify’s authenticated support team through the Help Center for review
- Only the support team can confirm eligibility after escalating to the payments gateway team
Key Limitations:
- Cannot use both Shopify Payments and Payoneer simultaneously
- Shopify only allows one dominant checkout for credit card payments
Alternative Solutions:
- Payoneer is a supported gateway for Saudi Arabia-based merchants and can be set up immediately
- A community member suggests using Stripe with the US LLC and bank account, referencing a workaround for connecting UAE Stripe accounts to Qatar shops
Status: The question remains unresolved pending official support review.
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Great question! I understand you want to use Shopify Payments for your business that is located in the United States, while you yourself are in Saudi Arabia. This is not a clear yes or no question though, so I can’t confirm if you will be able to do so. Having all that information you mentioned definitely helps, but the decision is made on a case by case basis and will also depend on the nature of your business and other factors. You will need to connect with our authenticated support team through our Help Center to make this request and they will escalate to the team to handles these reviews for you. They are the only ones that can confirm if you will be eligible to use Shopify Payments.
Now, you did mention that you have a Payoneer account. Payoneer is a supported gateway for merchants located in Saudi Arabia. You should be able to set that up with your existing account to start collecting payments right away. You won’t be able to have both Payoneer and Shopify Payments available at the same time. We only allow for one dominant checkout for credit card payments: Payment Providers and Online Payment Gateways (2024) - Shopify Canada
You can have a Stripe account with your LLC and bank, the n this solution will help you >>> https://community.shopify.com/c/payments-shipping-and/connecting-uae-stripe-account-to-a-qatar-shopify-account/m-p/2787527/highlight/true#M92012
4 Likes