I see several posts on this topic, gong back as far as 2014. I did not find any post of a resolution or innovation. Anyone have an update?
I’d like to have a couple products in my POS that are open priced. That meaning that I have an item set up & can assign price for each order. For example, we have small quantities of fabric we run out as remnants. Each is has a different price and all are tracked as one inventory item in our system.
I know the work around, I am asking if there is actual resolution to the issue. We are too fast paced to type in descriptions, using the work around, on each transaction.
I just spent a few hours trying to hack through this one myself and the “guru” that I spoke with felt that this is a novel request, yet I don’t feel it is. At this point, while it is not helpful advice, all I can say is that POS stands what most people think it stands for, and that is not “point of sale”…
I’m so glad people are talking about this! We also need this feature. We sell products at fixed prices but we also have repair services that have no fixed price. We’d still like to track the repairs and their associated analytics but don’t want to use Custom Sale each time which I don’t think will track what we want.
Please update this Shopify! I have 4 shopify online stores and I really want to use the POS for my bricks and mortar store but we simply cant use Shopify POS until they put in an option for either a product with variable/open price or make it possible to have some trackable categories in the custom sale option. There would be so many more stores using this POS if they would update this feature. Currently I am using the paypal here app which allows you to create trackable categories and you enter the price each time. Shopify will you be adding this as a feature? Or can anyone recommend an affordable POS with this feature?
I am one step away from cancelling my shopify account because they see completely out to lunch about how people actually use a real POS program in a retail brick and mortar shop. I need a variable price product to use the POS at all and its the only real reason I signed up for shopify.
I am beyond frustrated about this as well. It is such an important feature and so basic I don’t understand. I just spent weeks uploading product building out my website, setting up the pos system and now I am realizing that it is going to create more work for me. This is not even something I would have ever of thought would not be available on a POS system.
Please Shopify add it. I am now thinking that I need to switch again. When speaking with customer service the rep was so smug and basically said yeah it doesn’t sound like it is going to work for you. When I called him out on having no empathy about the situation he repeated his response in a pretty robotic way. I am a florist with a gift store…I am not a complex business. Being able to enter a custom price on a product at the point of sale is a pretty basic feature. SHOPIFY listen to your end users…your pos system is not made for small business users and that is a shame.
I Totally agree Raven! All the other POS systems have an open proce feature and it would be so great to be able to keep my online store inventory and my shop inventory in the same site and be able to do stock transfers. I really love my shopify online stores (we have 4 of them!) and cant use the POS! It seems so stupid that Shopify wont add this feature - imagine how many more subscribers they would have for just a little bit of development in the POS. Come on Shopify!! Get it happening! I have opted for MOBI Pos. Its inexpensive and has a lot of functionality that would work just fine for your florist shop. The support is great too, theres just one guy I deal with and he emails me back straight away and doesnt seem to mind even the simplest of questions
Hi, regarding the open price workaround, this isn’t really an option where you have a very busy store with hundreds of items with open price points. The user experience is clumsy and requires a lot of concentration and tapping through. Can I suggest you have a loot at the way MobiPos has an open price option? This is a really great POS app and it’s cheap. We are using it currently because of the open price option but if Shopify added a feature like this I would switch tomorrow and so would many other bricks and mortar stores
This workaround would be fine for us except that it does not allow us to do this if the price we want to enter is higher than we have in the system. We then have to have the products in at ridiculously high retails which isn’t ideal for reporting purposes. Simply changing it to allow any price to override would be a good start.
If the situation allows it because you have different products in the POS channel try just adding a variant to be the higher priced anchor item.
An alternative for by-the-measure products is to invert the problem and use the quantity as the price( so $1 worth of item is $0.01 price x 100)
Merchants should keep in mind a complication here is letting POS operators being able to casually modify a price point is not a good thing for reporting and more importantly audits.
That reply says nothing to me except that someone thinks they know better how to run my business than I do. I don’t need a work around, I need an open price item, a “miscellaneous” button if you will, for a fast paced checkout solution to bad barcodes/missing tags/whatever I want to use it for. I know what fits my business as do so many others who have commented on this thread in support of this option going to developers. The reply from the “shopify partner” is demeaning in that they know how to run my business better than I.
I do not understand why the shopify partner wants to give business advice (why we don’t need what we need) instead of working to get the needed task (see how many comments are on this post & other similar posts) into development.
The reply made me feel like I was talking to the wall, not a partner.
Knowing the options now is always better than wishful thinking over a feature with no known date of release.
Understanding the complications behind a feature is just plain healthy for business awareness and as a mindset.
So if you think someone giving viable alternatives that could help other merchants is somehow “demeaning” to you, or telling you how to run your business then that’s entirely on your ego.
I am completely blown away that Shopify didn’t add this feature from the beginning and am even more confused why they haven’t addressed this problem! The Lack of Open/Variable priced products is the only reason I am not going towards a Shopify POS. Love my Shopify Online store and hoped the their POS solution would be equally as functional. Listen to your costumers Shopify!!!
