Please can someone tell me how to change my delivery information as I’m fearful my package won’t get delivered because it’s been on preparing for two weeks my order number is 1102
Hi,
It looks like you have made an order with an online shop that is built on Shopify.
Shopify directly and this community, which mostly consists of other merchants and store developers, will not be of much help. It is not common, to be honest, but the store you’ve order from may have created an obvious way for you to change the order details (can be communicated in your order confirmation email, for example, or on the “View order” page). Yet, as you haven’t found that already, I strongly believe your store doesn’t allow for customers to change order details on their own—that’s a way for the store to protect itself from any unexpected last minute edits. You must reach them out directly via their contact page and ask them to check your order and correct it if necessary. Please visit their website and look for contact options there. We here do not have access to your order, as they are individual for each store, and others don’t have access to it.
Hope that helps! I wish you get your order soon!
Warm regards,
Pavlo from Zapiet