cannnot access shopify support; I have an email and name there and verifyed email yet when accessing support you can see my name goes to NULL NULL? top right hand comer?
Hi @Poppy7 ,
If you click on that NULL NULL profile and opt to log out, then try to log in again, you should see the different accounts available to log in with. Are you logged in with the correct store details?
yeah interesting after i log out and in again then my name disappeared from the account settings but not before ty for the tip
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