I can not get support. I am even struggling to post on here! I have been charged an subscription when I should not have for a store that I have not used and have no intention of using. I can not delete the store or access, it isnt even set up. Please can someone point me in tge right direction. I am extremely fustrated over here
Hello, @Shev !
Sorry to hear that you have had a difficult experience.
For this particular case, I would recommend you go straight to contact our support via this link here so that we can look into the account directly and help you with fully closing it and getting a refund.
When going through my link, you can select a ‘Cannot login’ option, as you have mentioned that you cannot access the account.
even if you do get support they arent well trained. in 1 year this site has went to complete garbage. heed my advice and leave here or you are in for endless hours of grief and wasted time. even web designers are sick of this platform if that helps complete what im saying