I have two products that I was trying to add to a draft order can couldn’t find by searching. On further look I can find them online and in the inventory section but not in the product section? They are live, have inventory tracked? Any other tips to make them show?
Topic summary
A user is experiencing an issue where two products cannot be found when searching in draft orders or the main product section, despite being visible in three other locations:
Where products ARE visible:
- Live on the online storefront
- Inventory management section
- Inventory search
Where products are NOT visible:
- Draft order search
- Main product section/search
Product status:
- Products are published and live
- Inventory tracking is enabled
The user has included screenshots showing the discrepancy but is seeking additional troubleshooting tips to make these products appear in draft orders and product searches. This appears to be an unresolved technical issue with product visibility across different Shopify admin sections.
