Change the scopes of the default template

Shopify Apps

Topic summary

Developers are encountering issues when trying to modify OAuth scopes in Shopify apps built with the Remix template.

Core Problem:

  • Adding new scopes (beyond the default write_products) triggers a mismatch warning between the TOML configuration file and the Partner Dashboard
  • Attempted sync commands either reset scopes entirely or fail during deployment

Specific Blocker:

  • Adding read_orders scope causes deployment to fail with error: “This app is not approved to subscribe to webhook topics containing protected customer data”
  • This occurs despite the understanding that accessing recent orders (not 60+ days old) shouldn’t require approval

Attempted Solutions (unsuccessful):

  • npm run dev --reset - resets scopes to empty, not the desired outcome
  • shopify app deploy - fails with the protected data error

Status: Both users remain stuck without a working solution to properly sync their scope changes to the Partner Dashboard.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

Hi, I used the Remix template to create a new app. By default this app has write_products scope but I need to add new others to it. When I do npm run dev It warns The scopes in your TOML don’t match the scopes in your Partner Dashboard. I tried lots of commands to get these configs synced to dashboard, nothing worked. Appreciate any help.

  • npm run dev – --reset - reset the shopify.app.toml to no scopes which is not what I need
  • shopify app deploy - This fails with " This app is not approved to subscribe to webhook topics containing protected customer data. " as I need read_orders scope.

I’m kind in a deadloack and appreciate any help. thank you.

1 Like
2

I’m also having a similar issue. All I need is the read_orders scope, but it keeps failing with “This app is not approved to subscribe to webhook topics containing protected customer data.” when I run the deploy script. As I understand it, this shouldn’t require an approval process if I am just needing recent orders (not orders 60+ days in the past).