Is it not possible to resend the confirmation email to the segment of customers still “pending” who have not reconfirmed the transactional subscription email?Is there a way to do this? I have already tried with marketing campaigns, but it is not possible to select pending customers. Has anyone found a solution, even using third-party apps?
Topic summary
A user is trying to resend confirmation emails to customers with “pending” status who haven’t reconfirmed their transactional subscription email.
Current Issue:
- Shopify’s native marketing campaigns don’t allow targeting customers with pending status
- Looking for workarounds or solutions
Suggested Solution:
- Use third-party email marketing apps like Klaviyo or Omnisend
- These platforms may offer more flexible customer segmentation options for pending subscribers
The discussion remains open with no confirmed resolution yet.
Hi @ErikaVirga22
You can use some email marketting app like Klaviyo or Omnisend for such cases,
Please explore their doc to get the idea
Thanks!