Hi all,
The Shopify Magic ‘Generate theme block’ feature in my theme editor was working fine a few weeks ago, but now I consistently get the error: “Unable to generate theme block at the moment.”
Shopify support told me it’s a code issue in my theme (not an account or platform issue) and that it’ll resolve once the code is fixed — but they couldn’t tell me what specifically needs fixing.
Things I’ve ruled out:
- Not a session/cache issue (tried hard refresh, different browsers, logging out)
- Not a usage limit (well past the 7-day window)
- Not a plan issue (on Basic, but Magic is available on all plans)
My guess from reading Shopify’s docs is that something in my _blocks.liquid wrapper or section schemas isn’t meeting the requirements for AI block generation — but I’m not a developer and don’t know how to verify or fix it.
Has anyone hit this same error and figured out what was causing it? Particularly interested in:
- Common culprits that break AI block generation
- Whether there’s a quick diagnostic to identify the broken file
- What to ask a developer to check first
Thanks for any pointers!