Coming soon page pops up at times

Shopify Discussion

Topic summary

A Shopify store owner reports inconsistent behavior after launching their online shop: some product links work correctly, while others redirect to a “coming soon” page. This issue appears to occur primarily on mobile devices.

Suggested Solution:

  • Check Online Store > Preferences to ensure the password protection is fully disabled
  • Verify the “Enable password” toggle is turned off

Current Status:

  • The store owner confirmed password protection is already disabled
  • The problem persists, particularly on mobile devices
  • The issue remains unresolved and requires further troubleshooting
Summarized with AI on November 22. AI used: claude-sonnet-4-5-20250929.
1

Hello,

I just opened my online shop to the public, but after looking at it on my brothers phone some product links work but other products it sometimes pop up the coming soon page. I refresh and it goes away and goes to the product.

Has anyone experience this before?

https://evolution-collection.com/

2

It’s possible that the password page is still enabled in your online store preferences. To disable it, go to “Online Store” > “Preferences” and under “Password protection,” make sure the “Enable password” option is toggled off. Once that’s done, your products should be accessible to everyone without the “coming soon” page appearing.

3

Hello Thank you so much for the reply!

I have checked and it is off. It seems that its doing it mostly on mobile.