Compare Price Savings is Wrong

Retail & Point of Sale

Topic summary

A user reports an incorrect savings calculation displayed on their product page for a variant with a compare price.

Issue Details:

  • Variant 1 (Quantity 1): Priced at $24.99
  • Variant 2 (Quantity 5): Priced at $112.45 with compare price of $124.95
  • Problem: The displayed savings shows “$99.96” instead of the correct “$12.50” ($124.95 - $112.45)

Current Status:

  • User provided screenshots demonstrating the error
  • Support representative requested the product link for investigation
  • Product URL shared: unfoldesthetics.com/products/the-lash-tile
  • Issue remains unresolved and under review
Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
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Hello,

For some reason the “save $x” is incorrect for my variant that has a compare price.

For variant 1: Quantity 1: the price is $24.99

For variant 2: Quantity 5: the price is $112.45 (compared to 124.95) but the save $ says “$99.96” instead of “$12.5”

1 Like
2

Hi @unfold1esthetic

Could you share the link to your product so I can check?

3

https://unfoldesthetics.com/products/the-lash-tile?variant=48469168488756