Computer

Topic summary

Central issue: change a Shopify store header from black to white (initial confusion about a “black screen” clarified as header color). The requester did not share a store URL despite multiple prompts.

Latest guidance: A support member provided step-by-step instructions to update styling via Shopify Admin:

  • Go to Online Store > Theme > Customize > Theme Settings > Custom CSS.
  • Paste CSS styling to set the header background to white and text color to black. A reference screenshot link was included (prnt.sc).

Outcome/status: A concrete CSS-based solution was provided; no confirmation yet from the requester that it resolved the issue. The discussion remains open pending feedback.

Next steps: The requester should apply the CSS, verify the header appearance, and share the store URL if further troubleshooting is needed or if the color change doesn’t apply as expected.

Summarized with AI on December 15. AI used: gpt-5.

How to fix black computer screen

Hi @KP3

Could you please share with me your store URL and which section is having black screen may I ask?

Best,

Daisy

i want change header color from black to white

@KP3 please share store url

Hello @KP3 share your store link so we can have a proper look and understand what’s going on

Hi @KP3

To complete your requests, please follow these steps:

  1. Go to Shopify Admin > Online Store > Theme > Customize > Theme Settings > Custom CSS https://prnt.sc/i8ljAMlHJUKl
  2. Paste the code provided into the Custom CSS section.
header{
background: white !important;
color: black !important;
}

I hope this helps

Best,

Daisy

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