How do I connect my Stripe M2 Card Reader (Tap & Chip) to the Shopify POS app?
I’ve tried holding the power button down, and it powers on, etc, but the app takes so long ‘searching’ that it never connects. It seems like this device would be supported based on what I’ve read.
*I saw someone else asked this question, but they couldn’t actually use Shopify POS payments or something? I don’t have that problem. I have everything set up to accept payments in Shopify POS except for connecting the card reader.
Having the same problem and hoping if I add on to your question, answers will come. I can see my scanner connected via bluetooth on both the ipad and within the Shopify app, but nothing for the tap & chip. And yes, it’s on, it’s fully charged, my blue lights are flashing, the ipad finds it – they just won’t connect.
The only card readers that are supported for Shopify POS are models that are sold directly via Shopify’s Hardware Store. Card readers offered by third-parties such as Stripe are considered to be external terminals and they can be used as a payment method by enabling custom payments within Shopify POS.