In several of my Shopify stores, I have errors in the console about telemetry. I can manage my checkout and complete it normally, but I would like to know why this is happening.
Topic summary
A Shopify store owner is encountering console errors related to telemetry during checkout. While the checkout process completes successfully, the errors show a 429 HTTP response code (rate limiting) from what appears to be a Google Cloud function.
Diagnosis:
- The 429 error indicates too many requests are being sent to the server
- This could stem from either inadequate server scaling or a bug causing excessive telemetry requests
Likely cause:
- Community members suggest this is probably a third-party app making these requests, not Shopify’s internal systems
- Shopify typically wouldn’t manage services on external servers or non-Shopify domains
Status: The issue remains unresolved. One commenter offered to investigate further if provided with a store link to definitively identify the source.
1 Like
I’m not sure about the particular server its connecting to. But the request looks like it’s going to a google cloud function that is rate limiting the request (the 429 response means its getting too many requests from this client).
If you control the service on google cloud, it might need to be allowed to spin up more instances, or maybe you have a bug in the telemetry code where it really is making too many requests and is getting blocked because of that. It’s hard to tell more from that error.
– Adam
Is that Google Cloud managed internally by Shopify?
Looks more like an App doing it for their own reasons. Doubt Shopify will do anything on servers outside of shopify or your domain.
If you share a link to the store can tell definitely.