We have a store based in India, and we use Razorpay as a payment gateway. We received 100-200 orders per day, and we are “Shopify” Plan. We are getting multiple orders for many products, for which we have added 1 stock. And it’s going to -1. (Nope, we can not enable continuous selling when out of stock, or we dont have multiple location inventory sync or anything like that) We have asked Shopify support, and what they are saying is that the cause is multiple people checking out at the same time. If Shopify can’t handle this, then what is the point? Has anyone faced the same issue? any solution (We cannot use Shopify payments or checkout page card processing since it doesn’t work well in the indian context)
Maybe you can consider changing the way of ordering on your store shortly to test if it can stop checkout at the same time, like reservation or invitation. Thus you can see how many customers prefer to take the order and decide the numbers of stock eventually. My personal idea here only for your reference~
Thank you so much for your reply, but we cant do that since its fast moving clothing products