We work with Shopify stores and would like to know what browser an order was placed on (Chrome, Safari, etc.). Are there any webhooks or API endpoints that give this information? I saw some browser information was stored on user_agent but that doesn’t always give a singular browser.
Topic summary
Seeking a reliable way to identify which browser (e.g., Chrome, Safari) was used to place a Shopify order. The poster asks whether any Shopify webhooks or API endpoints provide explicit browser information per order.
Current data point: the user_agent field may include browser-related details but isn’t consistently a singular or unambiguous browser identifier. User agents can contain multiple tokens, making precise browser detection uncertain.
Key terms: webhooks (event-driven callbacks from Shopify), API endpoints (Shopify API resources), and user_agent (client string sent by the browser/app).
Status: unanswered/ongoing. Core question remains: is there an official, reliable field or endpoint in Shopify’s order data that returns a definitive browser name, or a recommended approach to derive it accurately?