Customer can only select US shipping address

Hi Everyone

I have recently setup my first Shopify store. I have also setup shipping settings to the whole world. However, when I go to purchase something from my store I can only put shipping address in the United States. Drop down menu only shows United States.

Can you please help me to set it up so that anyone in the world can purchase from my store.

Thanks

Syed

3 Likes

It sounds like you don’t have additional shipping zones set up.

Got to Settings > Shipping and Delivery > then Manage Rates under shipping. This is where you can see / edit / create your different shipping zones. Once you create a zone and have countries added to it and a rate added to that zone, you’ll be able to select it after entering a shipping address in a different country.

This should help: https://help.shopify.com/en/manual/shipping/understanding-shipping/shipping-rates#customer-experience-choosing-shipping-rates

If that doesn’t work, I would check to make sure the product has stock at the location and that location shows up in the shipping settings.

If you aren’t able to solve after that, post a screenshot of your shipping settings here, along with a link to your website to test, that will help someone to find what’s wrong.

1 Like

Hi Syed,

Did you find a solution? I am currently experiencing the same problem.

3 Likes

Go to settings, then markets. Click on Manage on International. Top right click Activate. You’re welcome!

20 Likes

Thank you!!!

Dude you´re a lifesaver

Thank u

You have to go to Settings> Markets and activate international shipping.

1 Like

I was having the problem of the OP and found this to be correct. all of my items were not checked off as physical products so the shipping option wasn’t available to me. fixed once i changed that. thank you

Bro thank you. You saved me :DDD

This worked a treat :smiling_face_with_sunglasses:

This is what I was looking for and no one could help, thank you so much, you’ve saved me.

THANK YOU!

hey can you plz help me with something. I keep getting shipping not available for selected address.

Hey,

go to settings -markets and then set international markets, it happen the same to me, it should work.

Thank you so much, you have helped us big time.

1 Like

Dude you´re a lifesaver, after 3 hours man… oh boy :slightly_smiling_face:

Thank u

Hi, I have tried everything, and it is still the same. The only shipping address I can put is United States. Here are my settings. The link to my website: https://weighspoon.co/

super helpful xoxoxxoxoxoxoxxoi