When something is added to the cart I’ve noticed that the customer has to refresh the page before they click on their cart to checkout, if not their cart will say it’s empty. Anyone have any ideas about what might be causing this? I appreciate the help!
Topic summary
Customers report that after adding an item, the cart appears empty unless the page is refreshed, disrupting the checkout flow.
Details provided: Store URL (stockmusiccentral.com) and theme (“Refresh”).
Latest diagnosis: A third‑party app used for music playback/sales is interfering with the cart state, causing the empty-cart display.
Proposed actions: Contact the app’s support for a fix, or apply custom scripts offered by a contributor to address the issue.
Status: Unresolved; awaiting the store owner’s follow‑up with the app vendor or acceptance of the scripting solution.
Hi @Jademelody
Can you please share the store URL also the theme name you are using. So that i can look into it and get back to you with a solution.
Thanks
The theme name is refresh
Hi @Jademelody
i can see that you are using an app for playing music and selling it which is causing the issue, For fixing this you need to talk to the app support or i can fix that for you by adding some scripts.