I have two Shopify sites with theoretically identical coding, yet the newer one will not let a customer spend more than $1000, regardless of item/s purchased. Ideas?
If you’re experiencing a limitation on the maximum purchase amount on your newer Shopify site, there could be several factors causing this issue. Here are a few potential areas to investigate:
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Payment Gateway Settings: Check your payment gateway settings to see if there are any restrictions or limitations set on transaction amounts. Some payment gateways have default or customizable settings that may limit the maximum transaction value.
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Theme or App Restrictions: Review any installed themes or apps that could be affecting the checkout process. Some themes or apps might have custom code or settings that impose maximum purchase limits. Disable or test with different themes or apps to see if the issue persists.
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Shopify Plan or Account Settings: Certain Shopify plans or account settings may have transaction limits or restrictions. Verify your Shopify plan and check your account settings to ensure there are no limitations on purchase amounts.
Thanks. It must be the theme or the app. My gateway claims they have no maximum, and it couldn’t be my Shopify plan or account setting because my other site, which is identical, does not have that problem. I am wont to start digging into themes or apps out of fear that it could cause new additional problems without solving the original problem. But I appreciate you writing.