Hi everyone, can you please help me with this!
How can I categorize customer segments based on their actions toward the emails they receive—for example: email opened, email delivered, email clicked, or email not opened?
Topic summary
A user seeks guidance on categorizing customer segments based on email engagement behaviors (opened, delivered, clicked, not opened).
Proposed Solution:
- Utilize an email marketing app with built-in tracking capabilities
- Monitor the app’s dashboard for automatic customer tags based on engagement (opened, clicked, didn’t open)
- Create customer segments using these automatically applied tags
- Optionally sync these segments back to Shopify for further use
The question includes a screenshot showing the segmentation interface, though specific details aren’t visible in the conversation text. The discussion remains open for additional input or clarification on implementation.
Hi,
Hope this will help
- Use an Email App with Tracking
- At the Email App Dashboard, check automatically tagged (Opened,Clicked,Didn’t open)
- Create Segments according to that
- Sync Segments Back to Shopify (This is Optional)