customizing the product page

Topic summary

A user is encountering an issue with the ‘Refresh’ theme where the product page customization shows “No templates found for products” despite having products added to their store.

Current Status:

  • The error appears when navigating to customize → home page → products
  • Products have been successfully added to the store
  • A community helper has requested store access details to investigate

Next Steps:

  • The user has provided their store URL and password
  • Awaiting technical review and solution from the community helper
Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.

After adding products I go to the product page in the theme ‘Refresh’ and it says

“No templates found for products”.

1 Like

Hello @trialshopif
Thank you for submitting your query to the Shopify community. I’d be happy to assist you. Could you please provide the store URL and password (if it’s password-protected) so I can review and get back to you with an update?

https://admin.shopify.com/store/y5i1mt-51

password: beulti
Even though I have products, I go to customize-home page-products and its says ‘No templates found for products’.