Hi, I use the Dawn theme for Shopify. The header has disappeared, I tried to change it back to the original code but what’s gone is gone, it just disappeared from the “Header” section, all there is left is an Announcement bar. Can anybody help with this? Thanks!
Hello @mioga
Did you or your team recently work on the live theme?
Did you install any third-party apps recently?
Looks like a json file is got deleted and need to restore it.
Hi!
Yes I recently tried an app called Banner-Slider, will that be the case? May I ask you what I can do to fix this problem?
Thank you!
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First of all try to disable that app and see if that helps.
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If that does not work then if you have any recent duplicate theme see if it has the header and you can publish it or not.
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If anything does not work feel free to contact me or any other Shopify Experts.
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Hi there, I tried disabling all the apps, doesn’t seem helpful. Also I created a new dawn theme, and compared all the .liquid and .json files with the one I just showed you, I don’t think there are any missing files. Are there any other possible ways to solve this?
I need to review the code then. Feel free to contact me.
I have the same issue, there is no header option. Did you get this resolved?
Yes, I did resolve it. This is a technical issue that requires code change. Please do connect with me for more information. @Amy200101