Dawn Theme - Images that I upload in "Pages" are low quality

Store Design
, ,

Topic summary

A user is experiencing image quality degradation when uploading pictures to Pages in the Dawn theme. Despite uploading images with reasonable dimensions (1200x600px) and manageable file sizes (a few hundred KB), the images appear blurry and pixelated after upload.

Suspected cause: Automatic compression by Shopify is reducing image quality.

Community suggestions:

  • Upload larger images (2000x800px or bigger)
  • Follow Shopify’s recommended image sizes of 2048x2048px maximum
  • Reference provided for Dawn theme-specific image dimensions:
    • Product images: 700x700px
    • Collection images: 550x550px (1:1 ratio)
    • Slideshow images: 1600x1500px
    • Blog post images: 720x1800px

Current status: The issue persists despite following initial advice. The user confirms images become blurry and pixelated immediately upon upload to Pages, suggesting the problem may be specific to the Pages section rather than product/collection images.

Summarized with AI on November 19. AI used: claude-sonnet-4-5-20250929.
1

Dear Community

I am designing my online shop and I am drafting some pages content (Literally in the section “Pages”)

I am using the Dawn Theme.

I have uploaded some pictures of good quality (1200x600 72 ppi) but it comes totally blurry and bad quality.

I suspect there is an auto-compression although my native file is not big (few hundred Ko).

Does any one have a solution?

Thanks in advance,

1 Like
2

Hi @SopCambodia

I hope you are doing good and welcome to the Shopify Community!
I am San from MS Web Designer.

My suggestion can you pls upload a big size image 2000 x 800 or any big size.

Regards,

San

3

@SopCambodia

According to Shopify, stores should never have images that are too small or large. While Shopify allows users to upload images up to 4472px X 4472px, image sizes of 2048px X 2048px are highly recommended. Read on for the best image sizes to compliment your store’s theme.

Shopify Dawn Theme Image Sizes

Image Type Width Height Aspect Ratio
Product Image 700px 700px -
Collection Image 550px 550px 1:1
Slideshow Image 1600px 1050px -
Blog Post Image 720px 1080px -
Text Overlay Image 1600px 1050px -

Image Sizing Tips for Dawn Theme

  • Use the adapt-to-size feature for the Text Overlay Image to ensure the text neatly aligns with the image
4

Hi dear,

Thanks, this information looks interesting!

However, I am trying to integrate images to a “page” and as soon as I upload the image, the quality degrades to blurry and pixel.

SopCambodia

5

Hi San,

Thanks for your answer! Actually, my image size is just 1200 x 600 pxl.

As soon as it is uploaded, the quality is blurry and pixelated.

Thanks