Debut Theme: Product image thumbnails opening in new page/full screen with a cdn.shopify link

Store Design
1

Hello,

I’ve been using the debut theme for a few months now with no issues but suddenly when I click on a product image thumbnail on one of my products, it redirects to the image in a full screen window with a “cdn.shopify” URL. You can check out the issue for yourself on my site at oldschooloutdoor.com

I would very much appreciate any help with getting this issue fixed- thanks so much!

Kyle

2

Hello @kcrisci as I noticed images redirection should be removed it might be issue with coding if I have the access of your store can easily sort it out for you!

Regards

3

Thanks so much for your response. Is there a particular part of my shop code i could send here for you to check out? Thanks so much!

4

As i noticed can you provide one product editing window and on the media side so I can look and yes have you imported the images or uploaded one by one.

5

I have uploaded the product images one by one to the shopify app from my iphone.

Sorry, what else would you like me to include? Thanks.

6

@kcrisci

If you are comfortable with coding, then open the theme.js file

Look for line which looks like this

this.$thumbnails.on('click', this._handleThumbnailClick)

Just put comment at the starting of this line and then it won’t redirect.
It will look like this after commenting it down.

// this.$thumbnails.on('click', this._handleThumbnailClick);
7

Thank you. I’m having trouble finding that line of code in the theme.js file. Roughly what number should it be around? Thanks.

8

simply Ctrl+F and paste code you will get that line

9

I did and that code is not currently in my theme.js. Should I add it? If so, where? Thank you very much for all your help!

10

if you prefer do skype ahsanaliawan i can help you finding the code

11

Hello, @kcrisci .

Thank you for reaching out and bringing this to our attention!

I understand that the product thumbnails in your Debut theme are opening incorrectly, and I was able to replicate this issue on my end. Since the Debut theme is supported by Shopify, our Theme Support team can help take a closer look at your account and resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request.

Also, would removing the “Powered by Shopify” message from your footer be something that interests you?