My website looks good on the mobile version, but the problem is that my desktop version looks like my mobile version. I’m not sure how this could happen. When I make changes on Shopify, the desktop version appears correctly. However, when I visit my website, it doesn’t display properly. Can someone help me with this?
Topic summary
A Shopify store owner encountered an issue where their desktop site was displaying with a mobile layout instead of the proper desktop version.
Key Details:
- The mobile version displayed correctly
- Desktop preview in Shopify editor showed the correct layout
- The actual live website showed the mobile layout on desktop
Resolution:
- The issue was isolated to one specific laptop
- Other browsers on the same device worked correctly
- Root cause: A browser extension was interfering with the site display
- Removing the problematic extension resolved the issue
This was a local browser problem rather than a Shopify configuration issue.
it’s only on my laptop and if I use another browser it’s working correctly. It was a extension I needed to remove.