Good morning all. DIGITAL PRODUCTS APP question for the tech gurus here.
I currently use the built-in solution for digital downloads in my Shopify store. I want some extra features, as the free version has a very limited appearance and have a specific question:
Is there any app out there for digital downloads, that DO NOT require to upload my files to the app/developer server, but instead is accessing the files in my shop?
I have thousands of files for my digital products, which are all stored on the Shopify server already and linked to the free Shopify app. Uploading my files to another app yet again (and probably as well, when I create new products) sounds a bit dangerous, in case something goes wrong on the developers end or I want to switch to another app later on.
I am curious if there is anyone out here who has a great advise for a perfect app that doesn’t require the uploads to the developer server AND doesn’t cost an arm and a leg. Thanks.
I am particularly looking for a version where the downloads are listed in the customer account even after the firstly downloaded it, rather then the current requirement for the customer to access the files via their email link. Emails get deleted, and the listing in the customer account would be a forever thing. The free Shopify app seems not to connect the links in the purchase history to the download file, but shows the ‘buy now’ page again, which is simply wrong. Or did I messed up the settings in that free app? I contacted the support several times over the last year, always with the same answer: we will look into that issue, but currently we don’t support that app anymore. Or similar answers. Very disappointing, since the download option was the main reason I switched from another shop system to Shopify last year.
Thanks for your help
