Do I need to register with the ICO if customer data is stored on Shopify?

Shopify Discussion

Topic summary

Main issue: Whether registration and an annual fee to the Information Commissioner’s Office (ICO) are required when all customer data is stored on Shopify.

Context: The original poster received an email stating they must register with the ICO and asks if Shopify’s storage of customer data affects this requirement.

Follow-up: Another participant, in the same situation, asks if the original poster found an answer.

Status: No guidance, decisions, or solutions have been provided. The question remains unanswered and the discussion is open.

Summarized with AI on December 15. AI used: gpt-5.
1

Hello,

I’m new to this. I received an email stating that I must register with the Information Commissioner’s Office (ICO). Can anyone clarify if I need to register and pay the annual fee if essentially all customer data is stored on Shopify?

2

Hi. Did you figure this out? I’m in the same situation. Thanks.